Terms and Conditions

Welcome to Viva Sourcing (the "Website"), operated by vivasourcing.com. The following terms and conditions (the "Terms") govern your access to and use of the Website and its content, which includes the sale and delivery of physical awards. By accessing or using the Website, you agree to be bound by these Terms.

Please read these Terms carefully before accessing or using our Website. If you do not agree to all the terms and conditions, you may not access the Website or use any services.

• Product Details & User Responsibilities: Users are responsible for verifying the product descriptions and specifications before purchase to ensure they meet their requirements. Viva Sourcing is not responsible for compatibility issues with third-party accessories or expectations.
• Payment Terms: Full payment is required before the dispatch of any physical goods. All transactions are secure and processed through accredited payment gateways.
• Customization and Returns: Customized trophies and awards are made to order and cannot be returned unless defective.
• Intellectual Property Ownership: The Website and its original content, features, and functionality are the property of Viva Sourcing and its licensors. Physical products sold carry no rights of reproduction or replication.
• Limitations of Liability: Viva Sourcing shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use of our products or services.
• Dispute Resolution: Any disputes will be resolved through arbitration in accordance with local laws applicable at our headquarters. The arbitration will be conducted in English and the decision shall be final and binding.
• Prohibitions: Use of the site for illegal activities is strictly prohibited, as is violating any local or international laws in connection with your use of our products.
• Modification of Terms: We reserve the right to modify these terms at any time. Continued use of the Website after any such changes shall constitute your consent to such changes.

By using this Website, you acknowledge that you have read and agree to be bound by these Terms.